Thank you for providing details about your banking concern, @EBC2024. We appreciate the screenshot you shared. I'm here to guide you to the right support who can assist you with your concerns.
I know how important being able to update the bank details immediately to avoid delays in depositing the payments. If you're referring to the bank account for QuickBooks Payments, you can update the information through your settings. There's an option to update standard deposit accounts by changing the bank routing and account number.
If you still can't update the details, I recommend contacting our Merchant Services Team for assistance. Our Merchant Services Team has the chance to check your account via secure remote access and will be able to change the information. To reach them, follow the steps below:
- Sign in to your QuickBooks Online company.
- Select Help (?).
- Select either tab to get started:
- Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
- Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
For more details, check out this article for our most updated contact information and scheduled hours: Support hours and types.
Get to know more about changing your QuickBooks Payments account information through this article: Change your business info for your QuickBooks Payments account.
Please refer to this article for more information: Common questions about payment deposits in QuickBooks Online.
Don't hesitate to add a comment below if you have any other concerns about changing the bank account information. I'll be right here to help you!
