I purposefully avoided adding my banking information when I saw QB redesign their site to receive payments. They have continued to put tags and links in invoices hoping to fool customers into paying through them even when I haven’t set up an account to receive payments. Well they finally got a payment from one of my customers and they refuse to release it. Customer service refused to let me speak to a supervisor and said the process is out of their control. I have worked weeks for this money and need to make payroll but QB thinks they are deserving of money they have not earned. I pay monthly but it isn’t enough. This is a very deceptive company and I would recommend avoiding using them before it is too late.