We have a customer "ABCD" who had 2 invoices:

Invoice 01 - 50,000.00$

Invoice 02 - 60,000.00$

The customer paid his invoices as follows:

Invoice 01 - 50,000.00$ - paid 48,000.00$

Invoice 02 - 60,000.00$ - paid 62,000.00$

So, as far as we are concerned, the debt had been settled.

However, when I go to Customer in QBO and click on Receive payment, I am unable to input the amount higher than the actual debt per invoice. For the Invoice 02, I am unable to put 62K. I can go with the exact or lower number, but not the higher.

What am I doing wrong here?