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Buy nowI appreciate your efforts in exploring different troubleshooting steps, Troy37. I'll connect you with our Live Support team, who have the right tools and expertise to address this issue and offer the appropriate assistance tailored to your needs.
We receive a similar issue regarding this matter. However, other users encounter specific errors. If in case you encountered the error message "something went wrong", I recommend contacting our Live support team to further investigate the issue. They have the necessary tools to determine the primary cause and can offer screen-sharing sessions to help you navigate the program while addressing the concerns.
Here's how:
1. Sign in to your QuickBooks Online account.
2. Select the Help (?) button.
3. Select the 'Assistant' tab to get help from QB Assistant, or select the 'Search' tab to enter your question and find help articles.
For instance, you can send a screenshot or reply with the details of the error if you encounter a different one.
Meanwhile, I'm adding this article to help you ensure that your data and transactions are correct: How to view and edit vendor transactions in QuickBooks Online.
Moreover, visit this reference to check the payments you made to your vendors: Run a report with vendor totals in QuickBooks Online.
You can count on me to be here in the Community space, eagerly waiting to help you with any questions or challenges you come across. I'm here specifically to help you and always ready to lend a hand.