Good day, @Psnitki. I'm glad you stopped by the Community. Please allow me to assist you with your inquiry regarding the charge you received in QuickBooks.
Community is a public forum, thus for security reasons, we are unable to access your account information and check the charge you received. I advise getting in touch with our Customer Support Team. A live agent can safely access your account and talk about the charge. They can also process the removal of the charged amount if needed after verification.
To contact support:
- Sign in to your QuickBooks Online company.
- Go to the Help menu.
- Select either tab to get started:
- Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still choose to Talk to a human.
- Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with support:
- Start a chat with a support expert.
- Get a callback from the next available expert.
For support hours and their availability, see this article: Contact QuickBooks products and services Support.
Additionally, you should check out the following websites that can assist you in managing your account information and understanding the charges you received from Intuit:
If you have any additional inquiries about the charges you've received, please feel free to leave a comment below. I'm always willing to assist. Have a great day!
