I appreciate you returning to this thread and updating me on how my colleague's suggestions go, @LBCassel24. 

Setting up Time off codes in QBO affects your employee's request in QB Time. I'll provide additional information to adjust the hours successfully.

The steps provided by Tori B is for QB Time. That's why the Accrual Settings dropdown is unavailable in QBO. Since the time off is from the Online, you'll need to modify it there.

Here's how:

1. Go to the Payroll menu, then Employees.
2. Locate your employee.
3. From Pay types, select Edit.
4. Scroll down to the Time off pay policies section and choose which one to add a balance.
5. Tap Save.

You can check out this article in case you need to change your policy: Set up and track time off in payroll

Bookmark this guide to learn more: Everything you need to know about paid time off (PTO) policies

Let me know if you still have questions or clarifications about time off for your employees. I’ll be here to help. Take care!