Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Simplify payday and set payroll to run automatically on QuickBooks. Explore QuickBooks Payroll

Reply to message

View discussion in a popup

Replying to:
FateCandylaneT
QuickBooks Team

Reply to message

I hope you didn't have to go through all these hurdles when seeking updates on the ongoing issue about the Copy last timesheet feature, gyates1. Going back and forth isn't easy, so I've come to provide up-to-date information regarding this matter.

 

As per checking, our product engineers are working on their progress of finding permanent fixes and are implementing measures to provide efficient resolutions as soon as possible. Thus, the status of this investigation is still in progress.

 

For now, I suggest contacting our Customer Care Team to have your account added to the list of affected users. This way, you'll receive updates with regards to the investigation status and ensure you'll get back to business. To do that:

 

  1. In your QBO account, go to the Help icon.
  2. On the Search tab, click Contact Us.
  3. Enter the error message in the description box, and select Continue.
  4. Choose Start a chat or Get a callback.

 

You may utilize this guide to help you manage your team member's weekly timecards: Track and manage QuickBooks Time in QuickBooks Online.

 

I appreciate your patience and understanding as we work towards a resolution, gyates1. If there's anything else you need further assistance with, just let me know in this thread. I'll make sure to get back to you. Stay safe.

Need to get in touch?

Contact us