I can see the urgency of having your multiple clients enter time on their weekly timesheet, Penny. And let me provide details about this.
As I've checked our records, I see an ongoing issue with users unable to enter time in the weekly timesheet. Our engineering team is actively working to resolve the issue you're experiencing right now. But rest they're doing their best to get you back on track as soon as possible. While they do, I suggest contacting our Customer Care Support Team to include you in the list of affected users. Once they add you, expect an email from our engineers for updates.
To reach them, click the ? Help button at the top-right corner and select Contact Us to talk with a live agent. Ensure to review their support hours to know when agents are available.
Additionally, here's an article that contains a list of payroll reports you can use to obtain information about your employees' earnings, taxes, and deductions.: Run payroll reports in QuickBooks Online Payroll.
Thank you for your patience and understanding while we look into this further. If you have any further concerns, feel free to reach out. Have a great day.