I’d like to help you get past the error, news-jcherald-co.  

Let’s try to perform some troubleshooting steps that can help to isolate this. To start, log into your QuickBooks Online account using a private browser. Your regular browser's cache might have caused this unexpected behavior while using QuickBooks. 

Here’s how:

• Press Ctrl+ Shift + N keys on your keyboard (Google Chrome).
• Press Ctrl+ Shift + P keys on your keyboard (Firefox or Internet Explorer).
• Press Control+ Option + P keys on your keyboard (Safari). 

If the private browsing session works, it means that you need to clear the browser's cache so the system can start fresh. You can also do this task on other supported, up-to-date browsers. Clearing the cache will refresh the system, and you'll be able to work with clean trash.      

Please feel free to post here in the Community if you have other questions with QuickBooks. Have a great day!