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LeizylM
QuickBooks Team

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Thanks for letting me know about this, dan58. 

 

Allow me to provide insight into the electronic transfer in QuickBooks Online.

 

To start off, try logging into your QBO account using a different or a private browser. There are times that the browser is full of frequently accessed page resources, thus causing some errors and/or unusual responses.

 

To use a private browser, here's how:

 

  • On your keyboard, press Ctrl Shift (Google Chrome).
  • Ctrl Shift (Firefox or Internet Explorer).
  • Control Option (Safari).

If it works, go back to your default browser and perform a clear cache to remove temporary internet files on your computer. Before doing so, make sure to take note of your saved passwords and URLs.

 

Also, I recommend contacting our QuickBooks Support Team. This way, they can take a look at the account and investigate further. 

 

For now, you can visit our blog site so you'll be able to get the latest news about QuickBooks and what our Product Care Team is working on

 

I want to make sure all of your concerns are addressed. Let me know if there's anything else I can do. Bye for now!

 

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