Good morning, @csoffice. 

I appreciate you coming back here with some more information about this issue. 

To clarify, are you customizing the report that is showing the problem? If so, this may be way the information is way. 

If not, I recommend contacting our Customer Support Team. They'll be able to assist you further with this issue. Here's how: 

1. Go to the Help menu. 
2. Choose QuickBooks Desktop Help. 
3. Click the Contact Us hyperlink. 
4. Give a brief description of the problem and hit Let's talk. 
5. Scroll down and select to Get a callback. 

It's that easy! 

Let us know how the phone call goes. I want to ensure that you're taken care of today. Have a great day!