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Re: Is something wrong with QB servers or on my end? When I try to save an invoice it times out a...

Thanks for getting back to us, @SNLLC.

 

I appreciate you reaching out to our Phone Support team. Allow me to chime in for a moment and help make sure this is taken care of.

 

QuickBooks Online (QBO) is available in many countries. You can check the version of QBO that you're using on your Accounts and Settings. Here's how:

 

1. Go to Gear icon at the top, and pick Account and Settings under Your Company column.
2. Choose Billing & Subscription on the left panel.
3. You can check the Plan details of QuickBooks version that you are using.

 

On the other hand, since you're already added on the list of affected users, you'll receive an email notification from us once a fix is available.

 

Thanks for your understanding and patience while we look into this. Don't hesitate to leave a comment should you have any follow-up questions and concerns. Take care and enjoy the rest of the day!