I appreciate you taking the time to share the details of your concern with us, Razzle.
I also admire you for performing some troubleshooting steps in fixing the issue. I've checked here on my end and found no reported issues about users who are unable to view the full list of their customer list.
I'll make sure you get the best help available so this gets sorted out right away. I recommend contacting our support team. One of our live agents can look into your account the check why your customer list is incomplete. They can also share with you additional troubleshooting steps in fixing the issue.
You can reach out to them by following these steps:
- Go to the (?) Help menu in your QuickBooks Online (QBO).
- Select the Search tab.
- Click Contact Us.
- Enter a brief discussion of your concern and click Continue.
- Select either Chat with us (if you preferred messaging) or Give us a call.
Please ensure to check their support hours to know when agents are available so you can contact them at your convenience.
Once everything is all set, you might want to check these resources for your reference. These contain details on how to seamlessly manage your customer list and invoices:
If there's anything else you need help with in managing your customer's list or with your QBO, you can always count on me to back you up. Keep safe and have a great day ahead!
