Hello there, @MCMN.
I can see how beneficial it is for your business to charge customers the processing fee directly.
Please be aware charging your customers the processing fee directly is currently unavailable. While this feature is not available yet, the good thing is that we actively collect customer feedback. With this, I recommend submitting your suggestions to our product engineers.
Here's how:
- Go to the Gear icon, located at the top right corner.
- Select Feedback.
- Enter your suggestions/comments, then click Submit.
For updates regarding the status of your request, please visit our Customer Feedback page.
In the meantime, you can explore our QuickBooks Apps Store or look for any third-party app that can help you charge your customers the processing fee directly.
Additionally, you can refer to this article to find out when QuickBooks deposits customer payments into your bank account: Find out when QuickBooks Payments deposits customer payments.
Let me know if I can be of help. I'm always here to lend you a hand. Stay safe, and have a great day!
