Hello there. We appreciate you getting back into this thread for clarification. Ensuring a seamless process for you when importing expenses by batch is essential to us.
Please know our product engineers are currently investigating the issue with batch transactions, where you can see the message "Hold Tight! Do not close your browser while we save your expense." They're determined to get relevant fixes to get you back to business.
In the meantime, I recommend contacting our customer support team to be added to the list of affected users. This way, you'll receive timely updates about the progress of this case via email.
Here's how:
- Click (?) Help and choose the Search tab.
- Select Contact Us, then pick Ask about something else.
- Enter your concern in the designated box and hit Continue.
- Determine how you would like to talk with an expert: Start a chat or Have us call you.
Additionally, ensure to observe their support hours to connect with them conveniently.
On the other hand, you'll want to clear corrupted cache files accumulated as you navigate the QuickBooks Online Desktop app. This refreshes your application to prevent unexpected behaviors that affect its functionality and features. To do this, go to Help and select Reset App Data.
Moreover, maximize your experience while performing different business tasks in the app by exploring this material for more guidance: Download and use the desktop app in QuickBooks Online (all versions) and Accountant.
Furthermore, the Expenses by Vendor Summary report can be your resort if you want to review all payments made to your vendor. Understanding your current expenditures will help you plan your future finances.
We encourage you to post any future inquiries about importing or entering batch transactions in the QuickBooks Online desktop app. We'll be available anytime you need additional assistance.
