Hello there, @W8WCA.
It's possible that your QuickBooks Desktop (QBDT) data might have been damaged. Thus, causes a negative quantity and amounts on your sales order.
To fix this, I have some few steps to recommend to that can verify if that's the case and resolve this as well.
Here's how:
- Let's ensure that your QuickBooks is updated to its latest maintenance release. You can download the update from here: Update QuickBooks Desktop to the latest release.
- Then Run the Verify and Rebuild Tool that can resolve common data issues in QuickBooks. Check out the steps here: Verify and Rebuild Data in QuickBooks Desktop.
Once done, let's go back to review your sales order report again on what transaction type will show because the posting in the quantity will depend on the type of the transactions.
You can also check this reference on how to fix data damage on your QuickBooks Desktop company file for more information.
Also, I've attached this article, to learn more about customizing reports in QuickBooks Desktop: Customize reports in QuickBooks Desktop.
Keep me posted if there's anything else you need or if you have an additional concern. Just leave a comment below.
