Hi there, @CT35.

I'd be glad to help you perform a browser troubleshooting steps in QuickBooks Online.

This odd behavior may be caused by the accumulated data in your browser that becomes outdated over time. Let's start by using an incognito window and make a deposit to the appropriate accounts from your Undeposited funds.

Here are the keyboard shortcuts to access a private browser:

• Google Chrome: Ctrl + Shift + N
• Safari: Hold down ⌘ + Option + P
• Microsoft Edge & Mozilla Firefox: Ctrl + Shift + P

If you see that the amount was cleared, you can go back to the regular browser and clear its cache to avoid getting the same issue in the future. However, if the amount in the Undeposited Funds is still there, an alternative way is to use a supported browser.

If it's still the same, I'd suggest contacting QuickBooks Care team. They have the tools to verify your account and to further check to get to the bottom of this.

I've also added this discussion for your future task about reconciliation: How to Reconcile an Account in QuickBooks Online. This also contains sub-topics, such as fixing reconciliation discrepancies or the beginning balance.

You are always welcome to post in the community if you have any other concerns or questions. I'd be happy to back you up. Take care.