Hello there, duckgrovecity.
I can get you the right support that has the resources to check your account and sales tax setup in a secure environment. You'll want to reach out to our Customer Support Team. They'll surely sort things out with you and give you direct and detailed steps on how to fix the issue you're currently experiencing.
Here's how to contact us:
- Go to the Help menu ( ? ) and click Contact us.
- Enter a brief description of your concern something about your sales tax setup and returns.
- Click Let's talk and choose the best way you can get in touch with us based on our availability.
You can also check out this article that lists all our support hours and types.
I'll be attaching an article that will help you manage your sales tax setup while waiting to get connected with our Phone Support.
Reach out to the Community if there's anything else that you need help with. You take care and have a great day!
