I contacted them in March 2021 and at that time others had already reported it. The intuit investigation number is INV-50807. It was not resolved as of Feb 2022...
turns out it is a glitch in QB and not a settings error. i am not the only one that is having this issue and there is an ongoing investigation. thanks for tryin...
Let me try this again (sometimes I'm not very good at explaining things which is why I'm not a teacher)....Net pay $410.80Check printed $410.80Check cleared ban...