Did the resort also the rebuild you had the other gentlemen with the same problem complete. Nothing has changd.

Which list exactly? The link you provided has instructions for resorting only the customer names list. Should other lists also be resorted?

It is version 21.0, release R6P. The Receive Payment screen automatically displays whenever an invoice (paid or balance due) is saved. It evens comes up after U...

It's not that odd a problem. I am experiencing the same thing and have gotten nowhere with tech support. I had the same thing happen years ago when I updated QB...