This response is bogus. You clearly did not read the complaint. The whole concept of contacting customer service via the method you described just puts you into...
Yes, thank you. I have seen this response before. If only it actually worked. Hence the whole point of my post. These auto generated responses are useless. Also...
I am having the same issues. It is not that the rules aren't working as when you run a test, they show the correct number of transactions it SHOULD be processin...