cancel
Showing results for 
Search instead for 
Did you mean: 
bmblebee
Level 2

I HATE QUICKBOOKS COMPLAINTS

I want to start by saying how much I HATE Quickbooks Online. It's supposed to the most innovative but it is the worse piece of arse of an software. 

 

HERE ARE THINGS THAT DOES NOT WORK OR QB JUST LIKE TO MAKE PEOPLE SUFFER.

- cannot delete multiple transactions in expenses. No, it does not work. Why can't I just go to expenses, click on the transactions I want to delete and delete them all. It does not allow me to. 

 

- Why can't I search for key words in the transactions and pull up all expenses relating to the title? Impossible.

- Oh and the cheapest is $30 a month for an outdated piece of ish.

 

The best software was from Godaddy Bookkeeping. Too bad they went out of business. Has anyone found anything similar?

 

 

 

 

11 Comments 11
Fiat Lux - ASIA
Level 15

I HATE QUICKBOOKS COMPLAINTS

If you are working solo on a desktop (PC or Mac) to manage your book and only need basic features, you should explore a free program. You can use the program for as long as you like, use all the features and enter as much data as required. There are no time limits, no usage limits, no ads (at this time). This program is quite popular in Asia and Europe.

 

LieraMarie_A
QuickBooks Team

I HATE QUICKBOOKS COMPLAINTS

Hey there, @bmblebee.

 

Thank you for taking the time to share your experience. I sincerely understand how inconvenient this is for you. 

 

Yes, you're right. We can only delete expenses one at a time. Being able to batch delete expenses in the register would be convenient and save time. It would also be helpful to have the ability to pull up all transactions by searching for keywords. The Search function only allows you to find entries by entering the date, amount, or transaction number. 

 

I encourage you to add your vote for these by sending a feature request in the Feedback section within QuickBooks. Our product development team reviews all the feedback we receive to ensure we’re meeting the needs of our customers.

 

Here's how:

 

  1. Select the Gear icon at the top, then Feedback.
    Capture.JPG
  2. Enter your comments or product suggestions then select Next.
  3. You'll be provided a list of suggested Help articles related to your comment. You can read through them or select Skip and send message.
  4. From the drop-down, choose the appropriate category, then select Send message.

 

If you're working with bank feeds, you can exclude multiple transactions at once.

 

Stay in touch if there's anything else I can help you with QuickBooks. I'm always right here if you have additional concerns.

IAWTFC
Level 3

I HATE QUICKBOOKS COMPLAINTS

I have an endless list of complaints and it seems like they fall on deaf ears.  Providing feedback does not help.  They do not listen.  

temerson1
Level 1

I HATE QUICKBOOKS COMPLAINTS

I would like to start a class action law suit against this terrible company. I would bet we could find thousands of people that would file with me. I've never seen such blatant deception in all my days. The fees, the lies, the constant upselling of services is appalling. White collar crime is a lot harder to police I guess because they make sure to cover there trail. Not only do I have to pay for your software, but I have to hire a book keeper to fix the endless mistakes that occur in a give year and then over pay taxes on income that was incorrectly logged twice. Now it really gets expensive to hire a forensic accountant to go over the whole thing again to save money on taxes. All this because you can not make an honest product. I'm sure your investors love you just as much as the book keepers. Thanks for nothing Intuit. I hope you go out of business.

4Gal
Level 10

I HATE QUICKBOOKS COMPLAINTS

@temerson1 

Have you migrated your data to another accounting app?

Klopez35
Level 1

I HATE QUICKBOOKS COMPLAINTS

I am utterly shocked at the lack of service from Quickbooks. They get on the phone, but most of the people I have spoken to are incompetent, and can never resolve my issues which are caused by Quickbooks. If I knew of a better software, I would switch in a heartbeat.  All of my issues are related to the software itself and not the actual accounting. I have spent so many hours on the phone with Quickbooks, I’m sure I could just turn around and work for the company and do a better job than most of them!  

4Gal
Level 10

I HATE QUICKBOOKS COMPLAINTS

@Klopez35 

Any specific concern?

Tridelta
Level 2

I HATE QUICKBOOKS COMPLAINTS

I couldn't agree with you more. Now I see they are forcing their updates on us using the mobile version. If I could go back to the 2017 version of this software I would there has been a steady decline of changes made to the UI that are some of the dumbest things I've ever seen. I can't believe I have to pay for this crap. 

shirleyefsi
Level 1

I HATE QUICKBOOKS COMPLAINTS

thats all i need.  How do i get that?

 

MariaSoledadG
QuickBooks Team

I HATE QUICKBOOKS COMPLAINTS

Hello there, Shirley.

 

May I know if you're referring to getting the QuickBooks Desktop 2017 version? I hope you can give me more details about your concern so we can properly address your concern. Anyway, if you have any other problems or issues about QuickBooks, let me know so we can help. 

 

Have a great day ahead!

4Gal
Level 10

I HATE QUICKBOOKS COMPLAINTS

@shirleyefsi 

How do you get "what"?

Need to get in touch?

Contact us