Create a test company and reload the web connector- if it runs then you have a few steps- make sure you are logged in as an admin on your Windows (and it is up ...
Like I have said- your "fix" doesn't work because the file has already been converted to 2022. Once you convert and are in this situation you are stuck. Please ...
The rep did a lot of trouble shooting- what we determined was that I needed to upgrade my windows, make sure that my computer (it is a work computer) was logged...