I am in the same boat! Big penalties. Intuit messed this up. It has been since October 19th and not a single response.

I am curious about this as well. Intuit made the mistakes, I have big penalties from IRS. I have emailed Tax resolution department since October 19th and not on...

OMG YES!!! Mine is from 2018. After hours on the phone with Intuit and talking to multiple people, they suggested I reach out to the Tax resoIution department. ...