I know for certain there are no prior year transactions for this customer, they are new as of 2022. Therefore, the only charges this customers account has are i...

I am trying to understand why it is asking me for that password when the transactions that exist were posted after the closing date. Closing date was 12/31/21 a...

The transactions that exist were not done before the last closing date. Meaning the closing date was 2021 and the charges are in 2022.

One account has transactions from June and the other has transactions from May. Both accounts have transactions from 2022. I shouldn't need to key a password as...