I contacted QuickBooks support via Twitter and explained to them.They stated: "this isn't a service charge or company contact that we recognize - please report ...

The charge wasn't via my credit card or bank account - it was via my mobile phone contract. Which was odd as I never authorised that as a payment method, nor ha...

Thanks, I tried using the support chat service, the person at the other end seemed pretty clueless and didn't answer my question at all.