You might want to call in and make sure the agent knows to check the back issues. After I did that, it took a couple days but they got back to me and rules star...

I'm sorry to hear that is happening to you. Not long after this post, my rules started working correctly again. I have no idea if they fixed something or if it ...

Yes, I found this out after working with a rep live for about an hour and then they decided to check to see if there were outstanding issues. lol

Thanks, but that's not it. No one has logged in aside from me.What's also interesting is that it says it matching a rule in some cases but doesn't actually do i...