Just wanted to let you know that this issue has been resolved. Employee finally contacted her bank and they were apparently applying the commission direct depos...
Thank you so much! I was able to send a new invite to the employee's personal email and they confirmed they were able to login and view W-2 online again.
I'm having the same issue - a terminated employee is saying they're unable to access Workforce and we did not cancel our payroll system. The only thing I can th...