Thank you for the update Georgia. I don’t want to share more information on here in public so I will leave it a couple of days until the bank wants reconnecting...
i have, as i said earlier, uninstalled and reinstalled the app. no joy. then i contacted the support team, who told me ' they are working on it ' ( 4 days ago )...
The problem has occurred again after being apparently sorted out. The categories have disappeared and QB human assistance response is we can’t tell you how long...
Problem has resolved itself today. Apparently you did an update. However, it’s very time-consuming and awkward to go through the community for this sort of info...