As an update - it has been over 45 days and the refund of our stolen money has not been received. The escalation team members are not available whenever I call ...

Eventually Quick Books recognized that they owed me this money (amazing), but I have to wait another 45 days for the refund to be issued (will see how that goes...

1) I have already spent numerous hours speaking to the Payroll team. They have no remaining action to take on their end according to them, they are sorry the go...