David, Thank you!!  I knew contacting someone higher up the food chain was my next step, but was feeling stymied as to how to do that, so I appreciate the assist :). Brandy ... View more

Rose-MarjorieA, If you look back through this thread you will see that we have all called customer support several times.  Also, the lack of this option is spelled out in the QB Online help (it says the option we are asking for as allowed by the WA State Statute is not available in QB Online).  David is trying to help me contact someone who can actually DO something about this situation; again, if you check this thread you will see that most of us have already contacted customer support and submitted Feedback.  It is a little insulting to get the same response over and over. Thank you. Brandy B Squared Books ... View more

This is still not fixed on 1/16/2019.  I'm now running my second payroll of the year without this option that is spelled out in the statute.  Please make sure this is a FOCUS for the engineers. Thank you for your attention to this matter. Brandy B Squared Books   ... View more

Hi David, Thanks for the screen shot.  You've clearly been working on this a while, and I think we have a similar level of frustration with the poor roll-out on this (to be fair, Washington has been extremely behind in getting information out!).  I see the screen shot is from QB Desktop; my clients are all currently in QB Online, which has only 2 options (employee pays their portion with or without the employer portion) and one of those options has to be selected to run payroll.  Very frustrated at this point, and yes, it does alter the paycheck a bit, but the amounts are very small and I'm hoping that QB Online will get this resolved soon. Thanks for your persistence; if enough of us complain, hopefully this will get resolved! ... View more

David, have you tried to run payroll yet?  It seems like QB isn't going to allow payroll to be run in WA without one of the two options in their version of this payroll item selected (this was my experience today, anyway).  I ended up creating a reimbursement item to put the deduction back into the employee's checks for my work-around.  If you have run payroll since 1/1 using the above work around please let me know! Thanks Brandy ... View more

Vivien, Thank you for the reply. We need this fixed as soon as possible; the Statue spells out that "Small business employers may withhold the employee share of the premium or opt to cover that premium as an added benefit".  Because this option is not available, QB Online is currently out of compliance with the statute.  Please take care of this directly. Thank you for your attention to this matter. Sincerely, Brandy ... View more

As of today (1/1/2019) QB Online still has NO way for the employer to cover the employee premium as allowed by the statute.  I was on the phone with support for 45 minutes, and they confirmed this is not an option (the only options are for the employee portion to be withheld from their paycheck, with or without the employer contribution).  I have several employer clients who want this option. QB need to fix this ASAP, as they are out of compliance with the state law.  Fix this soon.  ... View more