A payroll update doesn't fix it. You have to do a maintenance update. Intuit was sneaky in putting in the maintenance update instead of the payroll update. Once...
What year are you trying to add the new client? You can't use an existing payroll subscription in 2020. You have to call QB support and they will add it for you...
Thanks Josh! I figured out that I wasn't getting the drop down menu in my payroll updates. QB made it part of the maintenance update. So once I did that I could...