I'm not sure if you noticed, but after Jan 1st, the system looks different. Now it just wants a "Combined Rate" and it literally has a note about CO's UI new ch...
Actually I spoke to an agent at CDLE today, after a long wait, she confirmed that the correct place to put the new "Support Rate" into QB would be under the "UI...
I think you might be right, as the 2nd person that I called that I believe messed it up, mentioned that my base rate was 0.79% set in their system from my uploa...
I uploaded into our system, got email back that it was resolved. I couldn't see update in system, so I called. Then I think the person that answered messed it u...
Yeah I get that, but part of my job is processing payroll for our small business. It just would be nice to have a system that will actually accommodate our need...
