I really appreciate the reply; I did see it in the customer information unapplied payments and credits; It is showing as a payment; How would I get rid of it? D...
I'm on quickbooks desktop and I could not do the balance forward on the statement; I've run the balance detail report; the transaction report; The credit is not...
The credit I am referring to is due to us deleting a payment in QB; When we deleted the payment we didn't realize a credit went onto the customers account. So w...