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Activity Feed for brotherjug
- Got Cheered for Re: How can I delete multiple transactions that are already in the register? (Not excluding transactions before they get added to the register). 06-27-2019 08:49 AM
- Got Cheered for Re: How can I delete multiple transactions that are already in the register? (Not excluding trans.... 06-03-2019 12:27 PM
- Got Cheered for Re: How can I delete multiple transactions that are already in the register? (Not excluding transactions before they get added to the register). 06-03-2019 12:27 PM
- Got Cheered for Re: How can I delete multiple transactions that are already in the register? (Not excluding transactions before they get added to the register). 04-16-2019 08:06 AM
- Posted Re: How can I delete multiple transactions that are already in the register? (Not excluding transactions before they get added to the register) on Banking. 02-09-2019 06:00 AM
- Posted Re: Can't inactivate accounts because of recurring templates or scheduled liabilities on Account management. 02-07-2019 01:22 PM
- Posted Re: How can I delete multiple transactions that are already in the register? (Not excluding trans... on Banking. 02-07-2019 11:29 AM
- Got Cheered for Re: How can I delete multiple transactions that are already in the register? (Not excluding transactions before they get added to the register). 02-01-2019 12:28 PM
- Posted Re: How can I delete multiple transactions that are already in the register? (Not excluding transactions before they get added to the register) on Banking. 02-01-2019 12:27 PM
- Cheered Hey there, shelleys. Welcome to the QuickBooks Community.... for JaneD. 02-01-2019 12:23 PM
- Posted Re: Can't inactivate accounts because of recurring templates or scheduled liabilities on Account management. 12-22-2018 10:04 AM
- Posted Re: Can't inactivate accounts because of recurring templates or scheduled liabilities on Account management. 12-22-2018 10:02 AM
- Posted Re: Deactivate or delete bank account on Banking. 12-22-2018 09:52 AM
- Posted Re: Deactivate or delete bank account on Banking. 12-22-2018 09:50 AM
- Posted Re: Deactivate or delete bank account on Banking. 12-19-2018 11:43 AM
- Posted Re: Deactivate or delete bank account on Banking. 12-17-2018 03:04 PM
- Posted Re: Deactivate or delete bank account on Banking. 12-17-2018 11:07 AM
- Posted Re: Deactivate or delete bank account on Banking. 12-17-2018 11:05 AM
- Posted Re: Can't inactivate accounts because of recurring templates or scheduled liabilities on Account management. 12-17-2018 11:04 AM
- Posted Re: Can't inactivate accounts because of recurring templates or scheduled liabilities on Account management. 11-28-2018 05:34 AM
brotherjug
Level 3
Member profile
02-09-2019
06:00 AM
1 Cheer
Thanks for the suggestion. Unfortunately, I don't have the account in banking anymore so adding it back in probably wont' work. I wish I hadn't removed it from the banking tab! Why couldn't someone at QB online suggest this? it's such a good workaround. Im using one of the apps that can batch modify transactions. Seems to be working.
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02-07-2019
01:22 PM
How many months is it going to take for you to fix this? There are over 5000 recurring transactions (unscheduled) that need to be removed in order for an old bank account to be deleted. Your support personnel is telling me that I have to delete them manually. Are you kidding me? I am convinced that you are not putting any resources into this issue and I would appreciate it if you would stop telling me that it's under investigation.
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02-07-2019
11:29 AM
1 Cheer
Please tell me you're joking. This is not a feature request. This is a glitch that is going to cost me an expensive audit. Your software is not ready for use especially for anyone who migrated from desktop. My issue is rather severe. I need to remove some bank accounts with personal expenses so that my P and L can be accurate. When I try to make the account inactive (BTW, it said "delete" up until recently, now it says "make inactive"), it gives me an error telling me I have scheduled liablity payments and recurring transactions. I do not have any.
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02-01-2019
12:27 PM
3 Cheers
I am sorry, but this software is terribly thought out and not ready for use. It's just not. There are way too many bugs and you are missing so many features that are available in desktop. Why? Seriously, please give me a reason why this version is so incomplete. I have an account with over 100 transactions in it and I need to delete them. Can you please have one of your support staff do this for me? I don't have the time? P.S . Most of your online support staff are so inexperienced with your software.
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12-22-2018
10:04 AM
Why does it say "solved" I am still getting the error.
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12-22-2018
10:02 AM
How do I fix this? I have over 150 pages of recurring tranactions. I need to remove these accounts b y 12/31. This account cannot be deleted because it is used by a recurring template or scheduled liability payment.
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12-22-2018
09:52 AM
Your policy of not fixing glitches and bugs in QB online unless a lot of people are affected by them deplorable.
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12-22-2018
09:50 AM
" The turnaround time for the fix will depend on the number of users reporting to our backend team. Since we don't have a workaround yet, I recommend contacting our Phone Support Team again." I am sorry, but this is inexcusable. What you are telling me is that you won't fix it unless more people report this as an issue. IT IS A GLITCH. IT IS NOT A FEATURE REQUEST. No one on your end can help me delete an account, whether it's credit card or banking. It is affecting my business in a huge way because in an audit, any peresonal accounts in QB are a huge red flag. Huge. YOU are giving me an error as to why these can not be deleted and no one on your end can trouble shoot this error. This is just unacceptable. I need these accounts removed from my QB online by 12/31. Or at least help me make them inactive.
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12-19-2018
11:43 AM
I am sorry, but this is causing such issues for me right now. Fixing glitches like this should be a priority. Or someone there should provide me a workaround. FYI...one of your phone reps yesterday erroneously told me that accounts with transactions can not be deleted. so, can you understand why I am not confident that this is being looked out or will be fixed?
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12-17-2018
03:04 PM
Im sorry, but to what are you referring? The issue has nothing to do with duplicate transactions. I can not delete bank accounts. The option is there, but it does not work. I reported this issue 3 weeks ago. I am sorry, but I find this to be unsatisfactory that it would take this long to fix a crucial error.
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12-17-2018
11:04 AM
I can not use your software anymore. It is full of too many bugs. It's unreal to me that you released this software without testing it properly. This issue is causing a major issue for me as my accountant needs personal bank accounts removed from my quickbooks, yet your software won't allow this.
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11-28-2018
05:34 AM
i have no scheduled transactions and it still won't let me remove an old bank account. bugs everywhere.
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11-28-2018
05:31 AM
sorry, but this does not work. getting all sorts of errors that the account has recurring templates. 'tried merging to a dummy account but that didn't work. bugs, bugs, bugs...everywhere.
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Membership stats
15
Posts
0
Solutions
1
Cheers Given
5
Cheers Received
Member Since
11/28/2018