Found it under Preferences/Jobs & Estimates. Just needed to find the check box to be able to print invoices, etc. with zero values.

I do not find in QB 2019 the choice to print invoices with zero rate value. I am able to print an invoice but no description is in place nor the quantity as it ...

No you are not the only desktop user. We were told by QB that when the new card reader was available they would replace our old one free of charge with the new....

We finally set up a designated e-mail account just for QB. This gives them access only to that account.