I just wanted to let you know how badly this is going currently. After I wrote that reminders were not sending, Quickbooks is now sending heaps of unexpected re...
@cambrecoyes, that's right. As you say, it's Step 1 (search), Step 2 (select transaction from amongst items list), then go back up to the Step 1 area and edit t...
@cambrecoyes, I believe you. I had the same for a long time today. As you say, the original amount wasn't editable to issue to a partial refund. Once I worked w...
PS, I do feel like this is a bug in their op system, otherwise not so many of us would have this exact problem, and I wouldn't have spent 2h troubleshooting it....
I finally resolved this now with QBO merchant services phone call and screenshare help.Steps to do it:Merchant Payment account > Processing Tools > Reverse a Tr...