Thanks for the response. When I click the Help, QuickBooks Desktop Help...the window doesn't open. The spinning wheel keeps on spinning. Walked away for 15 minu...
I downloaded the tool. Ran the program. It found no errors. It did however say that my Norton antivirus may be blocking the connection. I went to my firewall se...
Also, I looked at my Norton security to see if the firewall was restricting access to QB. I turned it off and did another "update QB desktop". Also did payroll ...
We have the latest release. F2 on QB tells me that I have R16_34 activated. The scan showed no data file errors. I rebuilt the data and it came back rather quic...
I've gone through step by step all the way to the communication box. Within a couple of seconds the communication snaps off as if it is interrupted. It appears ...
