Hi BeckyThank you for your reply. I broke a finger over the holiday! So I am going to ask my colleague to help me do the .csv emailing - typing is not easy one-...

Hi EmmaThat sounds a good idea: I am about to go on holiday until January 6th so, it will be best to do the testing in the new year. I will message you when I a...

Thank you for replying. I've tried that, too. Did not work.There is definitely an issue with the bank: I have double-checked transactions for this month so far:...

Hi EmmaThank you for your reply. Yes, it is American date formatting that the csv file is reverting to. I suspect something has not been set up correctly at the...