Kelsey's solution does not appear to be true in practice. We have former employees in WI and IL (we're in MN) but neither have been on our payroll for >5 years....
Problem for us too. We had an employee in IL in 2019 (prior to COVID) and one in WI (prior to 2015!!). So employees that have not worked for us for 6 and 12+ ye...
For anyone tracking this issue, it's resolved. At least, there's a way to stop it happening and allow the merging of the accounts. It is an acknowledged bug wit...
No, it's still an open ticket with a promised monthly update on status. According to the supervisor I spoke to, this is an acknowledged bug, is related to (for ...