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gretik3
Level 1

Can I reset my password ? I put License number it says its not valid

 
4 Comments 4
Fiat Lux - ASIA
Level 15

Can I reset my password ? I put License number it says its not valid

the password of what? Data file? CAMPS? or else? 

You may share the screenshot.

JamesDuanT
Moderator

Can I reset my password ? I put License number it says its not valid

We want to help in resetting your password, gretik3.

 

Like what Fiat Lux - ASIA said, what password are you trying to reset? More details about this would help us know where to start.

 

If you want to reset the Admin password in QuickBooks Desktop, you can follow the detailed steps through this link: Reset your password for QuickBooks Desktop.

 

You can find your QuickBooks information (license, product, and other numbers) through CAMPS. If you're trying to reset your CAMPS account, you can directly visit this link for the recovery email or code: https://accounts.intuit.com/account-recovery.html?offering_id=Intuit.sbg.care.camps&redirect_url=htt....

 

If none of the password resets work, I'd recommend using the Automated Password Reset tool. This would help you access your company file.

 

If you're referring to something else. we'd appreciate if you can provide additional details.

 

Fiat Lux - ASIA
Level 15

Can I reset my password ? I put License number it says its not valid

@Camilla2 

Any concern?

MirriamM
Moderator

Can I reset my password ? I put License number it says its not valid

Welcome to the thread, Camilla2.

 

You can sign to your Customer Account Management Portal (CAMPS) account to find all the information you used when you purchased the product.

 

To access your CAMPS account, here's how:

  1. Go to this link https://camps.intuit.com/.
  2. Enter your login credentials.
  3. Click Sign in.
  4. Select QuickBooks Desktop product.
  5. Click Detail.

From there, see the phone number and confirmed it to the one you're using. But if you're unable to sign in to your CAMPS account, reset your CAMPS password.

 

Once logged in successfully and have the details you need, you can now change the password of one of your company files. For more detailed steps, see this link: Reset your password for QuickBooks Desktop.

 

For guidance about having a good and secure password in QuickBooks, look at this article: Password security for QuickBooks Desktop.

 

If you have any other questions, please let me know. I'm here to help, Camilla2.

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