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jacob10
Level 1

Hi, i would l like to talk to someone regarding my qb desktop account, I have a few products that i no longer use and would like to remove it, one more thing

 
1 Comment 1
Kristine Mae
Moderator

Hi, i would l like to talk to someone regarding my qb desktop account, I have a few products that i no longer use and would like to remove it, one more thing

If you mean to remove a QuickBooks Desktop service, I can help you cancel it, Jacob10.

 

You can cancel it in CAMPS. This is a portal where you can manage your subscriptions and services. Here's how:

  1. Sign in to CAMPS using your Intuit credentials. 
  2. Under Products & Services, select the product, then click Details.
  3. Click Cancel Service.
  4. Select the cancellation reason, then click either Cancel Now or Cancel on Next Billing Date

I'll include articles about CAMPS, so you'll learn more about managing your account:

Although, I can also help you reach out to an agent. Here's how:

  1. Click Help inside QuickBooks.
  2. Go to QuickBooks Desktop Help.
  3. Click Contact Us.
  4. Enter "Remove products" in the description field, then click Continue.
  5. Select either Message an Agent or Talk to a Specialist

We're just a post away. Don't hesitate to visit us if you need our help. 

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