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Once again I am trying to use Quickbooks. I tried installing to my Workstation but choose some bad options and I was unable to redirect resources to a drive with more space. I need to completely remove everything and install on a different computer. After several attempts including the migration tool which did not include the exe.
I have tried to migrate to quickbooks on several occasions. versions 2014,2015,2019 and now 2020. Probably 3 or for times even for then. without success.
There seems to be ZERO support for any issues with licenses. and the requirements for GB's of space on C$ in public locations is silly.
does anyone have a link to contact desktop support directly?
I appreciate the troubleshooting you've done, YDPages.
I have another option that you may want to consider.
We can reinstall the file without using the Migrator Tool. Let me guide you with these steps:
Now, if you're still unable to install the program, it's best to have our Phone Support agent take a look at your file. From there, they'll be able to check and see what's stopping the system from moving the data.
Here's how you can contact us:
I've also added this article that has the lists of common questions when reinstalling the file: Move or Reinstall QuickBooks Desktop To Another Computer.
Feel free to get back to this thread if you have other concerns. I'll be here to help you out!
I am installing QB Premier 2020. None of the suggestions are even relevant. Even after uninstalling on the incorrect workstation , the installer will not start declaring the license invalid. This is entirely a license issue with overly complex and bugging software.
I have followed the suggestions in the first comment twice and the move_qb.exe referenced in the .bat file does not exist.
Thanks for sharing the outcome after following the steps provided by my colleague above, @YDPages.
Since reinstalling QuickBooks Desktop (QBDT) Premier 2020 will prompt you with an invalid license code, you'll want to make sure that you're using the correct installer to accept your license code. You can verify it by logging in to your CAMPS account.
If you're using the correct installer, let's perform some possible solutions to get your QBDT installed. Here's how:
For the detailed steps and information on each solution, you can read this article: Fix errors when activating QuickBooks, or adding license and product numbers.
If the issue persists, I highly recommend contacting our Phone Support Team. This way, they can verify your license code and help you reinstall your QuickBooks software.
Please know that you can get back to this post if you have other questions with QuickBooks. I'll be around to provide further assistance. Have a good one.
The issue was resolved by Quickbooks Backend team granting me a different license. None of the efforts above had any success.
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