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Level 1

How do I purge all of my data to start over?

 
4 Comments 4
Jen_D
Moderator

How do I purge all of my data to start over?

It's lovely to see you here, @toniqua-melvin,

 

To purge your QBO account, the account must be within 60 days old (90 for non-US accounts). Follow these steps to reset your company data:

 

  1. Sign in to your QuickBooks Online account.
  2. Edit the URL on the address bar. remove everything after app/and enter purgecompany. For example: https://...qbo.intuit.com/app/purgecompany
  3. Click Yes to confirm the action.
  4. On the next page, select Wipe data.

 

Here's an article that contains all the information about the process: Delete your data and start over in QuickBooks Online.

 

However, if it's active for 90 days or more, terminate your account directly on your QBO profile. Here's how:

  1. Sign in to your QuickBooks Online account.
  2. Click the Gear icon at the top right section of your Dashboard.
  3. Tap Account and Settings.
  4. Choose Billing & Subscription.
  5. In the Payroll section, click Cancel or Cancel trial.
  6. Hit Continue to cancel.
  7. Answer the short survey, and select Confirm cancel.

For information and instructions on how to cancel a QBO account, see this link: Cancel your QuickBooks Online subscription.

 

Checkout these links to guide you with the plans and pricing offers when you resubscribe:

 

QuickBooks Online Sales

Pricing and subscription levels for QuickBooks Online

 

If you have any questions, please feel free to post them here or mention my name. I'll be here to help at any time. Have a nice day!

Cinn
Level 1

How do I purge all of my data to start over?

i have 15 years of Data.  Can i just delete the last 10?  My company file is very large.

Rejeil_O
QuickBooks Team

How do I purge all of my data to start over?

Hello there @Cinn,

 

In purging the data in your QuickBooks Online account, we're not able to filter the date range in deleting the file. However, you can use a third-party app in QuickBooks Online to delete the data for the last 10 years.

You can visit QuickBooks Apps to search for an app that will help your delete the data file.

 

I also added an article that guides you on how to manage your account in QuickBooks Online, you can visit this link for more details: QuickBooks Online Help Article.

 

Let me know if you'll need further assistance. I'll be happier to help. Take care and have a wonderful day!

Fiat Lux - ASIA
Level 15

How do I purge all of my data to start over?

@Cinn 

You may consider this workaround:

1. Export all of you data from QBO to QBD file. You may keep it as archive and utilize the trial license to open it as required.

https://quickbooks.intuit.com/learn-support/en-us/install/can-i-export-qb-online-to-desktop-i-found-...

 

2. Migrate some data to a new QBO account by using a 3rd party migration tool.

https:// transactionpro.grsm.io/qbo

 

3. Open a new QBO account and cancel your old account once the migration is completed.

https:// quickbooks.grsm.io/US

https:// quickbooks.grsm.io/us-promo

 

Good luck!

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