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Level 1

How do you turn off payroll after your subscription is suspended?

My subscription is suspended I want to cancel it to turn it off to be able to manually input employees.
1 Comment
QuickBooks Team

How do you turn off payroll after your subscription is suspended?

You’ll have to cancel it directly in the program, @Pi2.


I can walk you through how to cancel it so you’ll be able to enter employees manually.


Before you do it, please make sure that you’ve paid any outstanding tax deposits, filed any pending forms and print necessary payroll reports.


Here are the steps:


  1. Go to the Gear icon.
  2. Select Account and settings.
  3. Choose Billing & Subscription.
  4. In the Payroll section, select Cancel.
  5. Select Continue to cancel.
  6. Complete the short survey, then select Cancel Payroll Service.

Your data will be available in read-only access for 1 year from the date of cancellation. You can read this article here to learn more about the process.


I’ve added a link that has complete instructions about printing reports. You can use it as a reference so you can have a personal copy of them.


Get back to me here if you have further questions about cancellation. I’m determined to answer them for you. Take care.

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