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Join nowEverytime there is an update for Quickbooks the alert goes to an old employee's email, how do I change this to the correct email?
Hello there, @Scarlett.
I'd be glad to help you change your email address in your QuickBooks Desktop (QBDT).
To update your email address for notifications, here's how:
For more detailed information about changing the email address you use for QuickBooks Desktop, you can check this article: Update the email address.
For reference, if you're not able to sign in, and you no longer have access to the email address for your account, you can check this article: Recover your Intuit Account.
Please don't hesitate to leave a comment below if you have further questions about changing your email address or other QBDT-related questions. I'll be happy to assist you.
I need to delete an existing user, not change my information.
Greetings, @Scarlettfreeze.
I'll be happy to guide you through deleting existing users in QuickBooks Desktop. If your referring to User for Access Company File, you can follow the steps below:
However, if you are referring to deleting a contact in an Intuit Account. Only the Primary Contact can delete a contact in an Intuit Account. If a Non-Primary contact tries to delete another contact, an error message will appear:
"Additional Action Required
Sorry, you don't have permission to remove this user because you aren't listed as the primary contact on this account. Ask Sam to remove this user, or contact us for more help with this."
To begin, have the primary contact do the following steps:
If the Primary Contact is unable to log in to the CAMPS website, consult Account Escalations.
Additionally, here are some articles that you can read to Authorize users to access and change info. Moreover, change your employees' info in QuickBooks payroll and QuickBooks account:
Don't hesitate to reply if you have further questions or concerns regarding deleting existing users in QuickBooks Desktop. The Community is always ready to help 24/7. Keep Safe!
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