Hello @siminbaik,
You can remove your payroll subscription directly from the Manage Service Key window.
- Go to Employees.
- Select My Payroll Service.
- Click My Service Key.
- Select the payroll subscription you wanted to remove.
- Click Remove.
But if you wish to cancel and remove your payroll subscription, you can do it directly from the Account Management Portal page.
- Go to CAMPS.
- Under Products & Services, select your payroll subscription.
- Click Cancel.
Here's an article you can read to learn more: Manage your QuickBooks Desktop subscriptions and services.
I'm adding this helpful article for ideas in managing your account and transactions: Help Articles for QuickBooks Accountant.
Reach out to me if you need anything else. Thanks!