I've got you the steps to recover your password in QuickBooks Online (QBO), Brian. This way, we can log in to your account on your new device.
If you are unable to recall your user ID or password, you can still gain access to your account by using your phone number or email address that you provided during registration. This method is the quickest way to retrieve your account information in case you have misplaced or forgotten your login credentials:
- Go to our sign-in help page.
- Enter your account's phone number, email address, or user ID. We’ll send you a text or email with a verification code for your phone number or email address. If you enter a user ID, choose which method you prefer.
- Enter the verification code we sent, or follow the instructions in the message. When prompted, reset your password. Or, you can select Skip.
If you have misplaced or cannot remember your user ID and password and are unable to access your phone or email associated with your account, you may utilize the account recovery form provided in this article. You can directly refer to the form indicated in the I lost access to my phone or email address section: Recover your Intuit Account if you can’t sign in.
Furthermore, you also have the option to access your Intuit account and download your data by referring to this article: Access and manage your personal data from your Intuit Account.
Let me know if you have more questions about managing your account password or any QuickBooks-related concerns. I'm always here to help, take care!
