Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Connect with and learn from others in the QuickBooks Community.
Join nowGood day, Saas.
Before installing and using QuickBooks Desktop, it is important to know the necessary system requirements. This will ensure that QuickBooks is compatible with your laptop and will help avoid problems when you start using the program.
After that, ensure to Run as Administrator when re-opening the QuickBooks program. If you're still unable to open the program, you can use the QuickBooks Tools Hub to resolve the issue.
Here's how:
However, if you're still getting the same result, you can follow the additional troubleshooting steps in this article (proceed to Step 2): QuickBooks Desktop doesn't start or won't open. On the same link, you'll find a write-up on how to repair your files as well as steps to clean install the program.
In case your QuickBooks has stopped running, this article will provide you the step-by-step process in fixing program-related issues: Solutions for when QuickBooks has stopped working.
Should need more help with opening the program and running reports, please let me know. I'd be more than willing to lend you a hand. Have a great rest of your day!
I am having the same issues with being locked out and the challenge questions not working either. I tried to download the reset and it won't take my login info (which is correct) either. Any suggestions????
I'm locked out of my QB. The PW reset, challenge question and reset tool will not work. I have the Licesnce number and the original login info.
Please help with any suggestions
Are you able to login into your CAMPS and find your license information there? Chat Support and ask Data Service to reset your Admin password. Otherwise, you have to purchase a 3rd party passwords removal service.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.