Thanks for dropping by the Community, @customeriod. I'll share an insight on your query about your cancelled account in QuickBooks Online Payroll.
In this case, you'll get a notification if your account gets canceled.
If the payroll account is on hold for insufficient funds, I recommend reaching out to our Payroll Support Team again for assistance. They have the tools to look at the fee and fix this issue.
You can also refer to this link for more information on canceling your payroll subscription: Cancel and reactivate your Online Payroll account.
Additionally, I’ll be adding this article for further details on how to resolve non-sufficient funds (NSF) hold on your payroll service.
I'm always here to help if you have any other concerns or questions. Just tag my name in the comment section and I'll get back to you as soon as I can. Stay safe!
